- They have committed to providing support and firmware updates through 2021 on the current Open-mesh products and Cloudtrax Dashboard,
- It’s safe to say that the programmer API and CloudTrax will be available for a meaningful period of time after EOL dates with specific details coming in the next couple of weeks.
- The EOL for the products is published here: https://help.cloudtrax.
com/hc/en-us/articles/11500058 9630-Open-Mesh-End-of-Life-Pol icy-and-Product-Matrix.
- Datto will have the same hardware and dashboard, now with their brand name on it, and will provide lifetime warranty on their hardware as long as you join their subscription based license fee per access point and POE switch at the time of purchase from them.
- Datto does not want a distributor based business model.
- Datto is basically a Disaster Recovery subscription service that is remarkable in itself and should be considered as an option at www.datto.com – They bought Openmesh to provide them with the kind of hardware and dashboard that we all love to their customers as part of their total disaster recovery business model. Yes, if you move to Datto you will pay an extra monthly subscription fee for everything you used to get for free from Openmesh. Datto says you won’t find it anymore expensive – that is something you need to assess yourself if you want to move to their business model.
- Read this email a few more times to absorb the tectonic news about your investment in Openmesh for the last 10 years and how this news will affect your current business model.
- You will have to make a few assumptions in order to make a decision as there are no guarantees in this world – there never were – there never will be.
- Compare what you have invested in Openmesh hardware and the dashboard as part of your business plan if you can assume that it really will be supported for the next 5 plus years – as is – no new features. Compare that against your other options (other brands of hardware solutions). Compare each of them regarding the use and cost of moving to something new or being able to just continue using what Openmesh provided to you. As an example, our sister company at www.Liveport.com has over a 1,000 hotels as Open-mesh users with an average 100 rooms per hotel. Our decision will be to leave everything running as is knowing that we will have 5 years to upgrade them all to the next generation of whatever comes – we aren’t panicking – we are simply going to have to accept the facts, use what we have and plan for the future.
- Consider buying Openmesh stock to use as spares in order to keep those networks running when some access points or POE switches fail in the future due to user abuse or a lightening strike etc. If you thought it through it might be a good idea to buy some now for stock before you’ll never be able to get them again. Liveport is buying replacement stock for its own use but that stock will be of primary strategic importance to Liveport – not there for your convenience. You need to make your own decision regarding that point just like Liveport did.
- Consider moving your existing networks to Datto.com if they will allow you to do so. I believe they might let you do that if you sign up before December 31st. It will then cost you extra on a monthly basis but that will be one of those things you consider before you make a move.
- Wait to see what Access Wireless is bringing to Canada and all of its Openmesh customers as a viable alternative to what Openmesh once provided. I hope you will be impressed with what we believe will be the next logical choice for all of you who loved and appreciated the soon to be gone Openmesh product. I know the pricing will be competitive and the features compelling even if you have to learn something new.
If you want to call me, remember there is nothing I can do to change what is about to happen. I will take your calls but I can’t really improve on what is said in this email. I can’t influence or fix what Datto’s new owner wants to do. I already tried for the last 3 weeks. Our staff will continue to ship what you order. Operations as usual.
Watch for new news in the coming weeks. Things are changing fast. As an example, I received a call out of the blue sky from Marek Lindner and Antonio to explore how we could create the replacement for Openmesh including a better dashboard and firmware. They quit Openmesh a few months before Datto took over 2 years ago and have been working on a new replacement since then. The result is that they are only a few months away from being able to offer an easy migration of Openmesh hardware to whatever they brand as their solution. They created the dashboard and firmware you are currently using. IF what they have takes a bit longer it wont be too critical because you still have 5 years of Cloudtrax service do depend on.
In the next week or so, I will be sending out a Survey Poll to all of you to help us determine what you feel is needed in a replacement product and service to match and extend what Openmesh accomplished. This Survey should help Marek and Antonio focus on what the first deliverables should be. They are Open Source proponents and they are proposing that their system will match what Openmesh had and then any further feature enhancements will be provided by thrid party plugins to their dashboard API. Some of those might be free and others would cost whatever the market will bear for specialized services. They don’t expect to be charging a per access point license like Datto does.